Delivery & Returns

Delivery

Shipping cost
Free shipping on all orders.

Processing time
Orders are processed within 24–48 hours (Monday–Friday).

Delivery time
Estimated delivery: 3–7 business days after dispatch.
(Delays may happen during peak periods or due to customs.)

Tracking
As soon as your order ships, you’ll receive a tracking link by email.

Address changes
Please double-check your address at checkout.

Returns & Refunds

Return window
You have 14 days from the delivery date to request a return.

Return conditions
To be eligible, the item must be unused, unopened, and in its original packaging.

Non-returnable items
For hygiene reasons, opened skincare/cosmetic products cannot be returned.

Damaged or wrong item
If your order arrives damaged or incorrect, contact us within 48 hours with photos so we can fix it quickly.

How to request a return
Email us at [ brand.gethelp@gmail.com] with:

• Order number

• Reason for return

• Photos (if damaged)